Categories
future of work remote working writing

Merry Christmas🎄✨

An ode to offline. I’ll be back on January 9.

Thank you for all your support this year.

May this holiday season bring you lots of love, joy and happiness!

Here’s to 2022.

Nicci 🙋🏻‍♀️

Ps, I’d love to know what products and services you’ve found useful and the best book you’ve read this year. Doing a quick roundup to share.

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  1. Design inspired by Creative Ode
Categories
communities Content Neuroscience

Building a buzzing (+ kind) community

This week: Community polyamory. Ness Labs’ success – how to build, grow and nurture your network; creating deeper connections; the evolution of digital behaviour; how the use of the internet is causing us to lose empathy; Freelance Business Month: the future of work as open talent.

Happy October! I’ve signed up for Sungod’s Strava challenge – runs or rides every Sunday in October to get as much daylight as possible before the clocks change on 31 October 😱

Excellent performance sunnies and a growing online community – a brand to watch.

Speaking of communities, I’ve been exploring as many as I can lately, and the one I keep coming back to is Ness Labs. It’s inspiring to see how Anne-Laure has built a buzzing, kind community and worth a look at why it works. Read her AMA with Product Hunt here.

Growing a newsletter and a website to 35K subscribers and 100K visitors per month in 2 years. AMA👇

Ness LabsEvidence-based content around productivity, creativity, mental health and knowledge management. 2K community members.

AL now has two full-time employees and hires freelance writers via Upwork. Her main source of revenue is sponsored interviews and paid memberships. She does a bit of 1:1 coaching but says that’s negligible. 

It’s interesting to see how she’s done it in a crowded space of personal development and productivity. Some thoughts on why it works…

Building a kind community 

  • A personal journey: Anne-Laure loves learning in public and shares her successes and failures openly. She’s active in the community with regular Q&As. I’m curious to follow her progress and happy to support a creator. Personal onboarding is a nice touch, and sharing content on a closed platform gives a sense of psychological safety. It’s interesting to see most people have their cameras on during workshops, which creates intimacy.
  • Great value for money: it’s ridiculously cheap compared to other online communities. I paid $35 to access a growing library of content and community. AL says the biggest surprise was people writing to her telling her to increase the price and gifting memberships. 
  • Values of kindness and pay it forward: People are engaged, generous and want to be seen, and it’s down to the topics she’s exploring – personal development, mental health and creativity. It’s not overly self-promotional – there have been a few posts lately from coaches, so she’s created a coaching directory/channel where they can promote their services at no extra charge.
  • Content-first approach: I like the Circle platform – it’s simple, easy to use, minimal friction. The focus is on high-quality content that’s easy to find. It’s organised by channel so you can follow your interests, contribute topics and connect with members.

    *Creator Spark* is a new space where members can host a talk or moderate a panel in a safe, supportive space (people said they felt shy about sharing their stuff). It’s a shame we’ve been conditioned to see sharing our work as boasting and bragging – it causes so many hangups. You have to get your work out there on different platforms: 50% writing, 50% marketing.

    Emotional and informational content works!
  • Online and offline meetups around the world. I’ve signed up for the London event on 18 October, so meeting some of the community in person will be interesting.
  • The zeitgeist – Ness Labs has grown organically during lockdown – we all need connection. It’s also tapping into the current mood – the great resignation, a power shift to the creator, working smarter, not harder, and mental health and burnout at work.

People have set up sub-groups on and off-platform – a sign of a healthy community. I’ve joined the Newsletter Mastermind – an active Twitter group and weekly Zoom.

My only criticism is there’s too much good content in the newsletter! I don’t have time to read all the articles in one go, so I bookmark stuff to come back to (my Pocket is sagging) This can be demotivating – sometimes less is more. I’m mindful of that with this newsletter and being respectful of people’s time.

What communities do you find useful – and how do you make the most of them? 

I carry a notebook around with me for ideas, quotes and things I’m curious about so I can build up a bank of content. I need to get ahead rather than writing last minute. Taking publishing breaks in August and at Xmas gives me time to catch up.

I love online communities but I need my local tribes too. I’m on a mission to turn Hastings into a tech hub. I left London 14 years ago – part of the second wave of regeneration and we have the third wave with the pandemic. It’s good to see new faces, startups and energy – I love all that. Hearing a few moans about how “it’s all gone too far” and property prices…


🔗🖐5 Things 

☁️ Rosie Sherry on how communities are cool again and everybody wants to own a (profitable) one. The tools exist to make it happen but it gets complicated, messy and fragmented pretty easily. I’m using WordPress and Substack and have held back on the community aspect for this reason. I don’t want to complicate things with more platforms. The best and most impactful communities are custom-built like Nomadlist – something we need to talk about more.

🌱 Building, Growing & Nurturing a Kind Community: Q&A with Anne-Laure from Ness Labs. Whether you run a community or are thinking of starting one, here are some solid community-building tips and strategies based on her experiences. Friendliness, the personal touch and psychological safety are important and interactive events that bring people together.

🕵🏻‍♀️ Tribes, Flocks, and Single Servings – the evolution of digital behaviour by Rahaf Harfoush. Nice work creating a visual framework to help her capture the spaces she’s tracking. The interesting bit is the overlap and changes that occur. Rahaf is my go-to for digital culture analysis – Hustle & Float is excellent.

🤔 How the internet is causing us to lose empathy by Eli Baum – written in 2014 but still super relevant – why are we not talking about this more in MSM? Empathy is valuable and the fact it’s declining is alarming – we need people skills, useful products and deeper connections. We can’t slow down tech but we can get the story out to promote change and be mindful of it in ourselves – do the EQ test.

👩‍💻 Freelance Business Month – the largest global event for freelancers. Talks on the future of freelancing, starting and growing your business, freelancing in Europe, the future of work as open talent and more. Learn new skills, speak, and connect with the community – founded by the amazing Elina Jutelyte who is totally on it and open to collaboration. Programme and registration here – there are a few free tickets left.

I’ll be there!

Nicci


I’m a digital writer studying UX and content design – a badass life path 🙂

My mission:

• Making delightful digital products that improve people’s lives.

• Bringing more humanity and creativity to business and technology.

• Solving your problems using better communications – data-driven writing and design thinking skills.

The Shift is my lab where I explore digital culture, creativity, mindful productivity and independent work. I have a ‘pay what you can’ model – you can buy me a coffee or make a regular contribution to support what I do via my Ko-fi page.

Want to talk? Find me online at Polywork, Twitter @niccitalbot or email nicci@niccitalbot.io.

Help me build a forest! To offset the carbon emissions of my online work, I plant 12 trees every month via Ecologi 🌱 🌳

Categories
childcare Creator economy remote working

The Shift: It’s (not) business as usual🤹🏻‍♀️

School’s out – but not for summer. Over 375,000 kids in the UK were sent home this week. 96% aren’t confirmed cases but only isolating as a precaution. We have a two-week shutdown here, so it’s back to homeschooling until 12 July.

My reality is at odds with what I’m seeing online about ‘business as usual’ and getting back to the office – it makes a mockery of it all. This is big stuff – exams cancelled, sports day and end of year events off – all a rite of passage for kids. There’s been a massive disruption to their education this year, and it’s time to call an end to the self-isolation madness.

Kids are struggling too – their lives have been turned upside down. There’s been a 40% increase in anti-depressants prescribed to under 17-year-olds. One of Julieta’s classmates jumped onto the train tracks on the way home and said he didn’t want to live anymore. They had to stop the train and call the police, and the school is organising therapy for the kids there. A friend’s 21-year-old son killed himself last month, and I’ve heard similar stories from others. 

The summer holidays are coming up, and many working parents rely on grandparents to help out with childcare. If the current vaccines are less able to protect against the Delta variant, that puts older people at risk. Grandparents aren’t a stress-free, low-cost solution for expensive childcare. 

Grazia has launched a campaign with the charity Pregnant Then Screwed, calling for an independent review of childcare in the UK. UK childcare is the 2nd most expensive in the world, over 35% of the average family income. 

The lack of accessible, affordable, well-funded childcare is perhaps the single biggest barrier to women’s career progress – and the Covid-19 pandemic, when women have had to shoulder the bulk of the extra care, has accelerated the problem into a mounting crisis. 

We have a massive brain drain – 50% of the working population. We’re not reinventing the wheel here – Scandinavian countries have good models we can work from.  

Childcare isn’t just a women’s issue.  

You can sign their petition, calling for an independent review of childcare funding and affordability, here. And tweet your MP using the link in this post.

Let’s keep the pressure on.


The five-hour workday 

I’m fortunate to work remotely and don’t need childcare anymore (a butler, yes), but I had years of it and support my sisters who do. I’m doing a double shift again – cooking, cleaning, making lunch. There’s a lot of context switching during the day, making it harder to focus and do deep work. I have a full-time project for the next two weeks, so I need to get my head down and minimise distractions. I have a plan!

Notifications Off! The Distraction-free Benefits of Five-Hour Work Days. Digital Enabler is the first company in Germany to implement a five-hour workday and say it’s been a resounding success. Taking this approach has led to a new company mission and revenue – they now do workplace strategy. ‘I still believe motivated employees will do the best job. Instead of counting work hours, we now count good work.’ This could be a good solution for working parents over the summer.

Let me know how you’re managing the juggle and if you’re working from anywhere interesting. My friend Rebecca is converting her shed into a ceramic studio for her side hustle. 

Big shoutout to all the winners, shortlisted, highly commended and nominated at the UK Freelance Writing Awards. Nicola Slawson judged two categories and said the breadth of talent was phenomenal. Many said they’d never been shortlisted before – just goes to show there’s something wrong with the industry, not the talent – we need opportunities and to celebrate good work more often. Check out the winners and their fab projects here 👏 🎉

Nicci 


Tools for thought 

👨🏽‍💻Anywhere Jobs: Reshaping the Geography of Work. A new report finds roughly one in five jobs in the UK, or 6 million jobs, can now be classified as ‘Anywhere Jobs’, with characteristics that mean they can be done remotely as efficiently or more efficiently than in normal office working. A big change that requires the government to develop a strategy. On average, companies took just 11 days to implement digital technology for remote work and collaboration (43x faster than predicted). Post-pandemic, larger firms are more likely to make labour a variable cost using additional freelancers and contractors. 

🤹🏻‍♂️Mental health for creators. There are 50 million content creators across social media platforms. The creator economy is changing how people earn and creating financial independence, but the rough side of the experience is burnout. It’s a unique job – you have to be authentic, open and posting regularly, and for most, it’s solo work. LinkedIn spoke to two creators to find out how they make it work. I told Julieta I’m going to try TikTok, and she gave me a withering look. ‘Just no. I’ll delete your account. It’s for teenagers, not middle-aged women.’ Cheeky bint. You know me. I like a challenge 🤗 

🏠The Work-from-Anywhere Index. A new study highlights the most attractive destinations for digital nomads in search of a new home, according to legislation and livability factors such as the weather, cost of living, and equality. Digital nomad and freelancer visas. I’m surprised to see London at number five – it’s great for work and socialising but too expensive to rent a property. Nomadlist has similar criteria and networking on the road. 

✍️Notes on Quentin Tarantino’s writing routine. Joe Rogan asked QT about his writing habits. Pre-2009 (his best work?), he described himself as ‘an amateur mad little writer’ who would work late at night in restaurants: ‘order some shit, drink a lot of coffee, and be there for four hours with all my shit laid out.’ He decided he wanted a more professional routine, so he now writes during the day – writes then floats – and says it’s become a really nice, enjoyable way to work. I agree – I write then run.

QT is the ultimate digital minimalist – he writes scripts by hand, hates smartphones and bans them on set, and he doesn’t use email – you have to call him on the landline and leave a message on the answerphone. 

🎧Susan David: The Gift and Power of Emotional Courage. On the tyranny of positivity and wellness, and how emotional suppression doesn’t work. How we deal with emotions shapes everything – our career, relationships, happiness, health. Brilliant talk and podcast. I did an exercise on letting go of stuff that’s not working and had a little cry. I broke up with my therapist this week, not easy to do but very empowering. 

We’ll be chatting about Susan’s book, Emotional Agility, at the Collective Shelf Club this month – check it out here.


The future of work is now

Let’s build it. The Shift is a newsletter about humans, technology and wellness. Rethinking how we live, work + play. Weeklyish curated tools for thought and ideas to share ✍️

Question or comment? nicci@niccitalbot.io
Enjoy the read? Share it on Twitter. Tip me: I run on caffeine and Amaretti biscuits 🇮🇹
Discover something new in my bookshop 

To offset the carbon emissions of this newsletter and my online work, I plant 12 trees every month via Ecologi. I encourage you to do the same in your country – here’s a list of climate action groups. There’s no time to waste 🌍

Categories
future of work remote working work culture

The Shift: Why you need a work wife 🤷‍♀️

A birthday card arrived yesterday from my second work wife – it’s 20 years since our first shift together at Wine Rack in Dulwich. She taught me the ropes, and we bonded over ‘cups of tea’ (you can’t recommend a wine to a customer unless you’ve tried it, a few times.) Eight-hour shifts, so we had plenty of time for deep conversations about everything. I thought she was super glam: tall and blonde in her sharp grey suits (she worked 9-5 in a Japanese bank), and she’d bring in baked fish for supper. 

She was my north star and confidante and made me feel at home in London. I enjoyed those shifts more than my ‘proper jobs’ because we had fun and I had a tribe and community. Whenever I drink wine, I think about our ‘cups of tea’, and when we chat, we pick up from where we let off, no dramas. I’m happy she’s still in my life. 

Are work wives or husbands a good idea? Academic research finds risks and benefits. Katie Heaney has written a history of the work spouse and says we need to lay the term to rest. ‘That we’ve adopted this language for co-workers reflects an overidentification with our workplaces, the result of a culture that recast workaholism as ambition and asked us to lean in and work smarter and stay hungry.’ 

But I’ve found them invaluable. My work wives have kept me sane, made me happier and mentally healthier. After the basics are covered, food and shelter, we need to belong. And they’re not confined to the workplace either. I have a coffee shop wife – the owner of a vegan cafe I’ve been going to since it opened in 2007. I’ve watched her build her business, mother her kids, survive a health crisis, split up with men, and keep going, always a smile on her face. She’s a huge inspiration.

I’m curious to know how you find meaningful friendships when working remotely and doing project work? And in a culture that’s focused on busyness and burnout, leaving even less time for socialising. How do you do it and avoid being a work widow? Elizabeth Uviebinené has some great ideas in her new book The Reset‘we need to ‘invest time in growing our local, work and digital communities.’ 

My current work wife is virtual – we met while freelancing for a client. She’s a graphic designer, photographer and digital marketer, so we’ve teamed up to offer a package for clients looking for digital comms. We’ve hired each other for little jobs and passed work on. She’s a brilliant friend and advisor and challenges me to get out of my comfort zone, i.e. charge more! It’s a friendship I treasure and mostly digital now as we’re no longer in the office. She’s a mum of three and living in a different town, so I go over there to co-work.

Working remotely with friends has its challenges – you have to be super clear on communication, deadlines, feedback, and money when you’re both bosses and mates. It’s new territory to explore, a different way of working, but no less exciting. Good team energy leads to great products and services.

I’m also starting from scratch in a new field of work, building connections and starting small with virtual coffees and Slack chats to try and find common ground. Sereena Abbassi, former Head of Diversity and Inclusion at M&C Saatchi, has some great ideas👇 on networking and mentoring – giving and adding value, so it’s a two-way street. 

I admire Sian Meades-Williams and Anna Codrea-Rado’s working relationship – they’re good mates who have set up the Freelance Writing Awards to celebrate and champion UK talent. They seem to have a lot of fun working together and have each other’s back—lots of banter and silliness on Twitter. The awards ceremony is on 30 June – you can see the shortlist and book your free ticket here.

Have a fabulous weekend. It’s my birthday so I’ll be having drinks later with another work wife – my old boss. Ten years on, and we’re still mates. I’ve even forgiven her for introducing me to my ex 😉 

Nicci


Tools for thought 

👨🏽‍💻 Freelance and microwork platforms not fair to workers (Irish Tech News) Oxford researchers have been looking into labour practices like ‘cloud work’ and found these platforms don’t provide minimum fairness standards for their workforce. A good benchmark if you’re using platforms to find work. The report is a call for better standards as poor practices aren’t visible online, and many lower-income countries won’t push back. You can join the Fair Work Pledge here

📵 Reddit/NoSurf: ‘A community of people focused on becoming more productive and wasting less time mindlessly surfing the internet.’ I love the no-surf activity list: a comprehensive list of awesome hobbies and activities to explore instead of mindlessly🏄🏻‍♀️ like cooking, writing, reading and dancing. What did we all do before smartphones? I’m delighted to find this little corner of the internet dedicated to digital wellness – please share! 

🎧 Sereena Abbassi on how building inclusion starts with empathy (Hive Learning) and using the arts to create a sense of togetherness through feeling. Tips on how you can build inclusion by interacting with people you wouldn’t normally. Know everybody’s name. Do someone else’s job for a day. On networking and how using co-working spaces helped her to avoid becoming ‘institutionalised’ at M&C Saatchi (same applies if you WFH home full time!)

🏢 The problem isn’t remote working; it’s clinging to office-based practices (The Guardian). Alexia Cambon on how maintaining this way of working in a remote environment is causing damage to employees. ‘We need to stop designing work around location and start designing work around human behaviour. Employees will work better, stay at their organisation longer and keep healthier if they are placed at the centre of work design – trust me; we have the data that proves it.’

🦅 The rise of ‘third workplaces (Axios). People aren’t working from the office, but they’re not working from home either. We’re seeing the rise of ‘third workplaces’ — teleworking spots in cafes, hotels, or co-working spaces where you can rent space by the hour. I’ve signed up with Flown, the Airbnb for teleworkers. Book yourself into a remote-work-ready property in the UK, Spain or Portugal. Plus virtual co-working and a library of deep work resources.

Just don’t curate your day too much 🤔 


The future of work is now

Let’s build it. The Shift is a newsletter about humans, technology and wellness. Rethinking how we live, work + play. Weekly curated tools for thought and ideas to share ✍️

Question or comment? nicci@niccitalbot.io
Enjoy the read? Share it on TwitterI run on caffeine and Amaretti biscuits 🇮🇹
My bookshop → recommended reads
Want to be featured? Book a Classified ad. I’d rather promote your products and services first.

To offset the carbon emissions of this newsletter and my online work, I plant 12 trees every month via Ecologi. I encourage you to do the same in your country – here’s a list of climate action groups 🌍